Boost your business with expert support services
Having an Information Technology Services partner available to provide timely on-demand support provides an invaluable customer service experience.
Get in Touch – Learn how our proactive incident management approach coupled with round the clock monitoring services enable businesses and their end customers overcome a myriad of IT challenges.
Enhancing customer satisfaction
For businesses and service providers, customer satisfaction is key to growing the client base and maintaining stable revenue streams. We provide businesses with a framework through which they can communicate and provide timely feedback to their end customers
Our proven service delivery track record is founded on a well rounded service portfolio and having a clear grasp of our customer’s business environment, requirements, and system variables.
Pre-sales services
- Lead qualification
- Requirements gathering
- Design & documentation
- Vendor management
Post sales services
- Installation support
- Warranty support
- Return authorization
- End user application support
Technical support
- Voice
- Online chat
- On-demand site visits
Enterprise helpdesk
- Incident management
- Knowledge management
- Asset management
- Reporting and decision support
For Over 15 Years.
For Thousands of Users
At Titan Technologies, we build and deploy solutions to connect people, places and things reliably. Our leading edge hardware, software, and support services are at the cutting edge of innovative technology and help businesses achieve a competitive edge over their competition.
We provide supplier services to businesses, carriers, and enterprise entities to simplify the procurement, delivery, and integration of ICT components so that our clients can focus on their key business priorities.
Our
Secret
Sauce
Tangible Value
In consultation with our clients, we define target KPIs and deliver project management solutions which fit these targets.
Elite Support
We don't leave you hanging. We help you derive the most value through user training, warranties, and upgrades.
Expertise
The muscle and industry certified skills required to get tasks defined, documented, and executed on-time.
Compliance
We provide tools, workflows, and the expertise required to ensure adherence to industry and regulatory standards.
On Schedule
Through our extensive partnerships and proactive approach, we blunt the impact of delays and run away costs.
Knowledge base
A self-service library about our products and services comprised of usage tips, topics, and deployment case studies.