Who We Are

A full-service IT partner of choice for many leading enterprises, SMEs, and service providers.

Our one size does not fit all approach ensures that businesses get solutions tailored to address challenges specific to their IT environment.

Contacts

Plot 181 Makingira Street

P.O.Box 105996, Dar es Salaam

Tanzania

inquiries@titan.co.tz

+255 742 515 259

+255 765 515 259

System deployment

a helping hand

When adopting new technology, businesses face many challenges when interfacing new software platforms with existing systems and established operational processes.

This is where Titan Technologies comes in; Our multitalented software engineers can help handle all your integration challenges and eliminate implementation obstacles including architectural design, testing, debugging, execution and user training.

On-Demand support

  technical assistance for your mission critical application services

Microsoft 365

We can integrate Microsoft 365 with your existing on-premises Active Directory Domain Services and SharePoint.

Amazon Web Services

We provide customers help on technical issues and additional guidance to operate their infrastructures hosted in the AWS cloud.

Exchange server

We can help you deploy and commission new on-premises Exchange server installations or help troubleshoot your existing setup.

Google Cloud Platform

We simplify and streamline cloud technical support for applications and services hosted on Google Cloud.

Microsoft Azure

We can help you migrate or manage your enterprise mission critical application services running on Azure cloud.

Digital Ocean

We give you access to troubleshooting tips, support articles, and DigitalOcean expertise when you need it the most.

Dynamics NAV ERP

Access the resources needed to manage your Dynamics NAV setup to help your business with finance, supply chains, analytics and CRM.

Hyper-V

We offer customized installation and migration services to MS Hyper-V to fit your performance and budget requirements.

VMware ESXi

We provide hands on support deploying and managing for your ESXi virtualization environment running on HPE, Dell EMC, and Cisco servers.

PROJECTS DELIVERED ON TIME

For Over 15 Years.
For Thousands of Users

At Titan Technologies, we build and deploy solutions to connect people, places and things reliably. Our leading edge hardware, software, and support services are at the cutting edge of innovative technology and help businesses achieve a competitive edge over their competition.

We provide supplier services to businesses, carriers, and enterprise entities to simplify the procurement, delivery, and integration of ICT components so that our clients can focus on their key business priorities.

01

With diverse experience and expertise, we work with you to efficiently manage resources and define the control and execution stages of your project.

01

Plan

Plan
02

We identify, verify, and document the processes which make up your business model and craft solutions which fit your existing environment.

02

Design

Design
03

Entrust full-cycle implementation of your IT infrastructure and software platforms to our experienced architects and engineers, coupled with a proactive Technical Assistance Center.

03

Deploy

Deploy

We go the extra mile
  value added extras to lighten your load

Get unfettered access to an integrated framework of auxiliary support services that your IT department needs to achieve and maintain peak infrastructure performance and scalable operational efficiency

Incident
capture

Detected faults are picked up by the network operations centres (NOC), These leverage the breadth of our expertise, including technical and management escalation points. Automated SLA based escalation matrix. Automated ticket capture

Configuration management

Track the lifecycle of network assets, ensuring hardware is covered for maintenance or replacement ahead of end of life. Configurations are backed up to allow rapid restoration of service if needed.

Network
monitoring

Our system regularly polls all the devices in the network to check for availability and errors. All data is recorded to assist in future capacity, incident, and problem management.

Robust
toolsets

We use best-of-breed tools to gather the telemetry required to manage the environments and overlay our custom-developed correlation platform that reports to the status of your systems.

Incident
resolution

Our highly certified network engineers are trained in root-cause analysis techniques to ensure problems are properly identified and diagnosed. We implement effective corrective actions.

Change
management

Network changes are managed through our rigorous change-management process determined by underlying business requirements. Implementation, testing, and rollback plans are defined and peer-reviewed.

Automated
reporting

We provide multilayered reporting on your network utilization to improve capacity management. Track trends in network usage, assess the impact of new applications, and plan for future upgrades.

Vendor
support

Our relationships with the main network vendors give us access to critical specialists when technical issues arise, allowing us to deliver second-to-none LAN and wireless LAN (WLAN) services.

Data driven decision making

Intuitive, user friendly, and customizable single-pane dashboard summaries powered by an automated dataset comprised of daily performance metrics and statistics gathered from your IT environment.